To confirm your stay, we require a 50% payment at the time of booking. The remaining balance can be paid upon arrival.

If you need a different payment method—no problem! We want to make it easy and convenient for you. You can pay via bank transfer, credit card (we’ll send you a secure payment link, and we also have a card terminal for in-person payments), Bizum, PayPal, Revolut, or even cash in euros.

If you have any special payment preferences, just let us know, and we’ll find the best option for you. Our priority is making sure you enjoy your stay in Marbella without any hassle. Just relax—we’ll take care of the rest!

Absolutely! There’s no problem at all. If you prefer to book through Booking or Airbnb, just contact us, and we’ll send you the direct link. Plus, we’ll guide you through the process step by step.

However, please note that bookings made through Airbnb or Booking require 100% payment upfront. On the other hand, if you book directly with us, you can split the payment into two parts: half when booking and the other half upon arrival.

So, if you’re looking for more payment flexibility and a more personalized experience, reach out to us directly. We’re happy to help and find the best option for you!

The capacity varies depending on the apartment and is clearly stated in each listing. However, if you have any questions, feel free to message or call us! We’ll be happy to help.

In Seville, our apartments can accommodate 2 adults and 1 child (up to 12 years old).

In Marbella, within the Romana Playa complex, most studios are designed for 2 adults and 2 children, although some are available for 2 adults only or 2 adults and 1 child.

Meanwhile, in the Lunamar complex, the apartments can accommodate up to 6 guests.

If you have any questions about the ideal capacity for your stay, contact us, and we’ll help you choose the perfect option. We want your experience to be comfortable, safe, and hassle-free!

We know you’re here to enjoy Marbella or Seville, relax, and have a great time, but it’s also important to maintain a pleasant environment for everyone around you. That’s why in our vacation complexes, we kindly ask for respect toward all guests.

We love good vibes, but we also value rest. So, we ask for courteous and considerate behavior, avoiding excessive noise at any time. The official quiet hours, when a more peaceful atmosphere should be maintained, are from 2:00 PM to 4:00 PM and from 8:00 PM to 10:00 AM.

Outside these hours, you’re welcome to enjoy your stay freely—just use common sense and be mindful of others. We want your experience to be amazing, and for your neighbors to have a great time too. So live and let live!

Experience has shown us that respect and good manners don’t depend on a deposit. We believe in the good faith of our guests, which is why we do not require a security deposit for short-term stays.

We simply ask for responsibility: if any accidental damage occurs, just let us know and treat the space as if it were your own home. It’s that simple.

For longer stays (beyond a standard tourist rental), we may request a security deposit, but we’ll inform you in advance so everything is clear from the start.

Enjoy Marbella and Seville with total peace of mind!

We know that every traveler has their preferred payment method, so we make it easy for you. To confirm your stay in one of our vacation rentals in Marbella, we require a 50% deposit at the time of booking. The remaining balance is paid upon arrival.

You have several payment options:

• Cash (for the traditionalists who still enjoy handling bills).
• Bank transfer (perfect for those who like to have everything arranged in advance).
• Credit or debit card via a secure payment link (quick, easy, and hassle-free).
• Bizum, Revolut, and other digital payment methods (because we’re in the 21st century, and we love convenience).

We take payment security very seriously, so all transactions are protected, ensuring you can book with complete peace of mind. If you have any questions, just reach out—we’re happy to help. We love making your life easier!

If you picture winter as gray skies, heavy coats, and rainy streets, Marbella and Seville will surprise you. Here, winter feels more like a mild autumn elsewhere. Temperatures are pleasantly warm, ranging between 16-22°C during the day, allowing you to enjoy the outdoors without bundling up in layers.

That said, you might get the occasional drop of rain, but don’t worry—it’s more of a gentle reminder that winter exists rather than a real inconvenience. Most days are sunny and perfect for a beachside stroll, a drink on a terrace, or exploring the city without the intense summer heat.

If you visit Seville in winter, you’ll find a city with an enviable climate—ideal for wandering through the historic center without the scorching temperatures of July and August. In Marbella, the Costa del Sol truly lives up to its name, and you might even find yourself wondering if it’s really winter at all.

In short, if you’re looking to escape the cold without sacrificing comfort, this is the perfect destination. A winter that’s mild, sun-drenched, and the ideal balance between relaxation and outdoor activities.

We love dogs and cats as much as you do! However, due to administrative regulations in our residential complexes, pets are not allowed in the apartments. The only exception is for guide dogs for visually impaired guests, who are always welcome.

But don’t worry! If you’re traveling with your furry companion, we have a partnership with several pet hotels in both Marbella and Seville, where your four-legged friend will be treated like royalty. Reach out to us, and we’ll help you find the best option—so everyone can enjoy their vacation to the fullest!

Great question! In general, our apartments are adapted for guests with reduced mobility, but each one has different features. We want your stay in Marbella or Seville to be comfortable and hassle-free, so the best thing to do is to contact us and tell us about your specific needs.

This way, we can ensure that the accommodation you choose perfectly suits your requirements. From access points and elevators to adapted bathrooms—we take this very seriously to make sure you can enjoy your stay without any worries.

Reach out to us, let us know what you need, and we’ll help you find the ideal apartment for you. Your comfort comes first!

It depends on the apartment. If you're looking for accommodation in Seville, unfortunately, we do not have private parking. But don’t worry—we won’t leave you stranded! We can recommend free parking areas or nearby paid parking options so you can park your car hassle-free.

If you’re staying at Romana Playa (Marbella), there is a community parking lot within the complex. However, parking is subject to availability, so if you're visiting during peak season—fingers crossed!

On the other hand, if your destination is Urbanización Lunamar (Marbella), you’re in luck! We provide a private parking space exclusively for our guests, so no need to worry about finding a spot.

If you have any questions about the best parking options in the area, just reach out to us—we’re happy to help! We want your arrival to be as smooth as possible.

The standard check-in time is from 3:00 PM, and check-out is at 10:00 AM. That said, we understand that every traveler has their own schedule, and we try to be as flexible as possible.

If we don’t have another reservation that day, we may be able to offer a late check-out until 11:00 AM or even later, depending on availability. Likewise, if the apartment is ready before 3:00 PM (because there was no booking the night before), we’ll be happy to allow an early check-in so you can start enjoying Marbella as soon as possible.

As a general rule: check-in from 3:00 PM and check-out by 10:00 AM. But if you need different timing, just ask, and we’ll see what we can do!

For late arrivals, the latest standard check-in time is 8:00 PM, but if you’re arriving later, no worries! Just let us know in advance so we can arrange everything for you.

We are a family-run management company, and we want your stay to be as smooth and comfortable as possible. So, if you need a little extra flexibility, let’s talk and see what we can do.

Whenever you want! You can book at any time—even before you check out of your current accommodation if you’re already thinking about your next vacation. Some guests book up to 2 years in advance to secure their favorite spot in Marbella.

If you’re looking for high-demand dates or peak season, our advice is to book as early as possible to ensure availability. And if your plans change, no worries—we offer a 100% refund up to one month before your arrival. So, you can plan ahead with peace of mind and no risk.